Hôpital Privé La Casamance
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Administrative formalities

During a consultation with your doctor or surgeon, hospitalisation is planned. In order to best prepare for your operation, you will be given a pre-admission file to complete yourself. For surgery, you must consult an anaesthetist prior to hospitalisation. You must make an appointment with the anaesthetist at least three days before the operation. You may be asked to undergo additional tests. If you have not been pre-admitted, we would remind you that a pre-admission file is required for each operation. The anaesthetic consultation is valid for three months.

Pre-admission

After your anaesthetic consultation, you should go to the pre-admission office in the hospital lobby. Two receptionists will welcome you from Monday to Friday. When you are pre-admitted, you must bring the following documents with you:

  • Identity document (national identity card, passport, family record book, driving licence or residence permit),
  • Valid "carte vitale" and/or social security certificate,
  • Valid mutual insurance card,
  • European social security card for European nationals,
  • Free care booklet for veterans,
  • If you are covered by CMU (universal health insurance): CMU certificate issued by the CPAM (health insurance fund) and a valid carte vitale (health insurance card),
  • If you have had an accident at work: three-part accident form issued by your employer.
  • War pensioner's card.

You may also need other documents:

  • Your test results (laboratory, X-rays, electrocardiogram, etc.),
  • A valid prescription for current treatment.

Save time by opting for pre-admission

If you prepare this file in advance, you'll save precious time on the day of your consultation: you won't have to worry about administrative formalities and you'll go straight to the department at the scheduled time.

In this case, mention the consultation and the date of your appointment, give us the name of your GP and attach: proof of identity, a certificate of compulsory health insurance and your valid two-sided health insurance card.

Emergency admission

You can be admitted at any time of the day or night without any prior administrative formalities. Your companion or a member of your family will complete these formalities for you as soon as possible.

Guarantee deposit

If you are not covered by your mutual insurance company, you will be asked to pay a deposit on hospitalisation costs, which will be credited to the statement of accommodation costs drawn up when you leave the establishment. If you do not receive a reply from your mutual insurance company to a request for reimbursement made by the establishment, you will be asked to pay a deposit.

In the absence of social security cover, and in application of the agreement between us and the social security system, you will be required to pay the full cost of hospitalisation. To do this, an estimate must be requested at least 8 days before the date of admission.

These administrative formalities are compulsory in order to obtain reimbursement from your health insurance organisation and, if applicable, your mutual insurance company.

On the day of your admission

You must go to the secretariat of the ward where you will be hospitalised and bring the necessary administrative documents (identity card, health insurance card, health insurance card certificate, prescription for medication, etc.). You should also bring your personal linen and toiletries (soap, toothpaste, toothbrush, tooth glass, towel, etc.).

Permission to leave

If your state of health allows, and in the case of long and continuous hospitalisation, you may be granted permission to leave the hospital for a maximum of 48 hours on the advice of the doctor in charge of your hospitalisation and the manager in charge of the department.

A good identity is your safety

  • For your own safety, we would ask you to keep a close eye on all documents bearing your identity and to report any discrepancies to us.
  • When you are pre-admitted, please show proof of identity with your health insurance card (or family record book for children who do not have proof of identity).
  • A nurse will place an identification bracelet on your wrist. Please keep it on until you are discharged. It will enable us to identify you at every stage of your stay.
  • To ensure that your care is secure, the various professionals will check your identity throughout your stay.

Discharge formalities and charges

The date of your discharge is decided by the doctor. Before leaving the establishment, you or a member of your family must go to the secretariat of your hospital ward to complete the discharge formalities. You will be given a hospital discharge form, a letter to your GP and the return of your deposit if the case is closed. Please make sure you do not forget anything in your room, remove any items from the safe and hand in your satisfaction questionnaire to the secretariat.

Compulsory contributions linked to your stay

In accordance with current regulations, you will be asked to pay certain fees. These are not reimbursed by the Assurance Maladie but may be covered by your mutual insurance company or supplementary health insurance. Ask your health insurance company for details. There are exemptions, particularly for people receiving complementary health insurance or state medical aid. You can find the full list of exemptions on the ameli.fr website.

Fixed hospital charge: €20 per day (including the day of discharge)

The fixed hospital charge represents your financial contribution to the accommodation and maintenance costs incurred by your hospitalisation. It is payable for each day of hospitalisation, including the day of discharge. It does not apply to outpatient stays. The amount of the fixed hospital charge is set by ministerial decree.

Fixed contribution: €24 per stay

The preservation of Social Security is everyone's business and, in principle, you contribute to each of your health expenses. The part of the cost that remains payable by you is known as the "fixed contribution" or "co-payment".

The flat-rate contribution of €24 applies to procedures costing €120 or more. You may be asked to pay a co-payment for any procedure under €120.

You may not be billed for any costs other than those corresponding to the care provided or, where applicable, to any special requirements you may have requested. The amount of these special requirements, the list of which is strictly defined by the regulations and includes in particular access to a private room, must be communicated to you before the care is provided.

Excess fees

These are displayed in front of each consulting room and in each department secretary's office. Sector 2 doctors are authorised to charge extra fees provided the patient is informed in advance. Health professionals must provide their patients with prior written information specifying the nature and amount of the excess fees charged if the fees exceed a threshold set by decree.

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