Urgence 24h/24
A list of staff members who speak a foreign language is available from the secretariats of the various departments.
Staff can be identified by their different uniforms:
Each member of staff is identified by a badge showing his or her name and qualifications.
There are specific visiting hours for different departments.
During these times, we ask you to wait until the end of care and cleaning before entering the room. Children under the age of 12 are not allowed to visit. In intensive care and cardiology units, children over the age of 14 must be accompanied by a legal representative to visit the patient's bedside.
Menus are prepared by the chef and his team in the establishment's kitchens.
Meals are served
Bringing in outside food and drink may be contraindicated; it is subject to the approval of the nursing staff. Alcoholic beverages and toxic substances may not be brought in. For reasons of food hygiene and safety, it is forbidden to store food or drinks on windowsills.
All rooms have a telephone with a direct line, the number of which is available in the room.
Mobile phones are not recommended in certain departments due to the risk of interference with our medical equipment (ministerial circular no. 40 of 9 October 1995).
The establishment provides WI FI access. You will benefit from free access for 20 minutes. For WIFI access rates, please refer to the list of services and extra charges.
Television is available in all rooms for a fee. All national channels are available, as well as some satellite channels. You can set up a subscription for each room at the TV point in the shop.
If you wish to be admitted to hospital in a private room, you must make a request to the pre-admissions department as soon as you know the date of your admission.
Your request will be met, subject to availability, on the day of your admission. If your health insurance does not cover this service, you will have to pay for it on the day of your discharge. You have the option of welcoming accompanying persons.
In private rooms, an extra bed can be provided for a member of your family at an additional cost. You can request this from the nursing staff on the ward. In twin-bedded rooms, accompanying persons are not permitted to stay overnight with the patient. A list of nearby hotels is available at reception. A meal may also be served in your room to your companion.
If you are taking medication prescribed by your GP, this does not have to be continued while you are in hospital. Please bring your valid prescriptions with you. Your personal medication must be handed in to the nursing staff on arrival. They will be returned to you when you leave.
Please do not keep your personal valuables (jewellery, money, cheque book, credit card, important papers, mobile phone) and leave them with a relative. You may, however, have access to a safety deposit box. To do so, please contact the manager of your hospital ward. We can only be held responsible for items or valuables entrusted to us against a deposit slip.
If you wear dentures or hearing aids, please inform the nursing staff as soon as you are admitted. A special box will be made available to you. Under no circumstances will the establishment be held responsible in the event of loss or disappearance.
During internal transfers (operating theatre, change of department), do not forget to leave your box with the nurse. We recommend that you use the storage box and, above all, that you do not wrap your prostheses in tissues or place them on a meal tray, as this is the best way of losing them.
Here you will find essential items such as tissues, soap and toothbrushes...
You can also buy newspapers and magazines, batteries and gifts.
Located outside the main building, the cafeteria is open from 11.45am to 3pm. Access to the cafeteria is only permitted to people who are properly dressed and in civilian clothes. Families or visitors may eat there. Meals must be chosen and eaten on site from 11.45am. They may not be taken into the rooms and must be paid for directly at the cash desk. For reasons of hygiene and safety, in-patients are not allowed to use the cafeteria.
Vending machines for drinks, sweets and sandwiches are also available in the central gallery.
You can leave your stamped mail at the reception desk for forwarding. Letters for patients are distributed with the lunch tray.
Corinne, a beautician and dietary consultant, is available all day on Mondays, Tuesdays, Thursdays and Fridays, and on Wednesday and Saturday mornings by appointment only. Upstairs treatments are also available by appointment.
A hairdressing salon is available on Tuesdays and Fridays from 10am to 6pm. Visits to floors are possible by appointment.
A social worker is on hand to help you with administrative formalities and organise your discharge. Ask the staff on the ward where you are staying for more information.
The hospital has signed agreements with volunteer associations: "Les Sens de la Vie", which works with chemotherapy patients, and the "Association de Soins Palliatifs", which works with patients on the Medicine ward.
If you need to, you can contact the minister of your choice. A list is available at reception and in the wards.
A pay car park with almost 150 spaces, monitored by several cameras, is available to visitors. Specific season tickets are available to suit different situations. An automatic machine in the entrance hall allows you to pay in cash (cash dispenser) or by credit card and possibly by cheque at Reception. Payment by credit card at the exit terminals is also possible.
The establishment cannot be held responsible for any damage, theft or accidents that may occur.
Please respect the spaces reserved for the disabled.
To make an appointment online, it's quick and easy
click on the link below and let us guide you.
La Penne sur Huveaune - Eiffel - Itinerary
Tél. : 04 91 88 40 00
Prendre rdv : 04 91 88 43 39
33, Boulevard des Farigoules
13400 Aubagne
